Privacy Policy 

Effective Date: January 2025

Samleys Humidifiers PTY LTD (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and products. By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (phone number, email address), business details, and location.
• Usage Data: Information about how you use our website, including IP address, browser type, pages viewed, and time spent on our website.
• Payment Information: For transactions, we collect necessary payment details through secure third-party payment processors.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To provide and improve our products and services.
• To respond to your inquiries and offer customer support.
• To process payments and complete transactions.
• To send updates, promotions, and important notices related to our business.
• To analyse website usage for improving user experience.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

• When required by law or to comply with legal obligations.
• To trusted service providers who assist us in operating our business, such as payment processors or delivery services.
• To protect the rights, property, or safety of Samleys Humidifiers, our customers, or others.

4. Data Security

We implement industry-standard measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behaviour and improve functionality. You can modify your browser settings to decline cookies, but this may impact your website experience.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections or updates to your information.
• Request the deletion of your personal data, where applicable.
• Opt out of marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically to stay informed about how we handle your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Samleys Humidifiers PTY LTD
Address: Plot 53, Korhaan Street, Mooiplaats, 0081
Phone: 064 268 1639 / 073 230 7783
Email: info@samleys.co.za